Pre-order Ticket Online

This is a pre-order ticket form. Your t-shirts will be delivered in 1-2 weeks before the event.

The cut-off date for online purchase is 19th November to reserve enough time for us to mail the T-shirt/tickets to you.

FAQ

How will I receive my T-shirts? What are the delivery charges for orders from the Online Shop?

We ship via S.F. Express. Delivery charge is to be collected by S.F. Express upon pick up.

E.g. You can choose to pick up the t-shirt(s) at your selected S.F. Express Store or have them delivered to your door. The delivery charge for shipping 1-2 t-shirts to any S.F Store is around $22. Shipments delivered to Hong Kong’s residential address will be subject to $20 surcharge. Shipments delivered to Hong Kong’s Remote Areas will be subject to $30 surcharge. For more information, please visit http://www.sf-express.com/hk/en/

If you are not located in HK, please write to kayan@hongkongdogrescue.com for enquiry.

Which payment methods are accepted in the online shop?

We accept payment by credit card (VISA / MasterCard) through paypal.

How secure is shopping in the online shop? Is my data protected?

We accept credit card payment using PayPal. PayPal is a service that enables you to pay or send money without revealing your financial information to the merchant. Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server (128 bits).

Can I pick up in person?

We regret that we cannot provide store pickup/ship to store service for our online shop customers at the stage.  You can, however, buy directly from our selected retail points.

Exchanges & Refunds

Exchanges will be given within 14 days of purchase for the following reasons ONLY:

  • Incorrect product was supplied
  • Faulty

We regret that we cannot offer refunds on T-shirts. Kindly make sure you purchase the correct size by referring to the size chart.

Size chart

 

Chest Sleeve Body
Length
Kids(XXS) 17″ 7″ 22″
XS 19″ 8″ 26″
S 20″ 8 1/2″ 27″
M 21″ 9″ 28″
L 22″ 9 1/2″ 29″
XL 23″ 10″ 30″